
Please read the Terms of Use and Privacy Policy carefully before using this Website. By using this Website, you indicate your acceptance of the Terms of Use and consent to the use of your personal information as described in the Privacy Policy.
PRIVACY POLICY
About Us
Tetrad plc is a company incorporated in England, marketing and manufacturing the highest quality and value for money furniture in the world, and is a member of the Tetrad Group ("the Group", "we", "our"). Other members of the Group include, Contrast Upholstery, Flame Upholstery Ltd, and Contracts Division with whom the data may be shared.
We take the privacy of all our customers and Website users seriously. This Privacy Policy outlines how your personal information will be treated.
Our security and privacy policies are periodically reviewed and enhanced and you should check this page to see our most up to date Privacy Policy.
Information Collection
Although you may use most of the services provided through our Website without disclosing your personal information, in order to provide you with certain of our services, we may collect and keep a record of personal information about you from our website, telephone conversations, emails and written communications. For example, you may be required to provide certain information such as your name, company name, address, email address, telephone number, fax, credit card details and personal opinions.
Please let us know if any of your personal information changes or is inaccurate so that we may keep our records up to date.
Variation
Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy.
We may use the information we collect from you in various ways, including:
- to protect our websites and systems against unauthorised access
- for record keeping purposes
- for market research
- for product development
- to track activity on our website
- to improve the quality of our service
- to create an individual profile for you so that we can inform you of particular goods, services and/or events that may be of interest to you and to display that information according to your preferences.
In addition, we would like to use the details you give to us to inform you of products, services and special offers in which you may be interested.
Disclosure of your information
We will only share your personal information with other member of the Group each of which may use your information as described under the section "How do we use your information?" above.
We may appoint and pass your information to carefully selected third parties whose services we need to use to fulfil processing activities on our behalf (eg for mailing services), for credit control and debt collection, to maintain our systems or to comply with legal obligations such as law, regulation, warrant, witness summons or court order.
We would also like to introduce you to or pass your information to other carefully selected organisations with whom we have a business relationship, each of which would like to keep you informed of services, products and events made available by the organisation. In all cases, we will take great care to ensure that your information is only processed in accordance with this Privacy Policy and the law and we only permit your information to be used for authorised purposes.
Marketing Information
If you would like to receive marketing information from us and any other organisations that we feel may have products/services that may be of interest to you, you can request to do so by ticking the box on the details page of the administration section on this extranet, or by writing to us by mail or email (see the section "How to contact us" below). Please note, however, that if you do not ‘opt in’, we and/or they will be unable to keep you informed of new products, services or offers which may be of interest to you. If you ‘opt in’ to receive information from us or others, you can change your mind later. You should be aware however that it is not always possible to completely remove or modify information in our databases and servers although we will always make reasonable efforts to do so upon your request.
Cookies
In common with many other Website operators, we may use standard technology called ‘cookies’ on this site. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies enable us to identify you and to store information about the products you select between visits. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored, however if you do turn cookies off this will limit the service that we are able to provide to you.
Security
We take the security of your personal information seriously. We have security procedures in place to protect our customer database from loss and misuse, and only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of the personal information contained within it.
This Website may contain links to other websites. We have no control over and are not responsible for the content of, privacy policies or security of such sites. We recommend that you check the privacy and security policies of each website you visit.
Your rights to access your personal information
You have the right to receive information about the personal data we hold about you (for which we may charge a small fee). The current fee is GBP10.00.
Contact Us
If you would like any further information or have any comments about our Privacy Policy or any other aspect of our Website or service, please contact us by any of the methods shown below:
Telephone: 01772 792936
Email: info@tetrad.co.uk
Mail: Hartford Mill, Swan St, Preston. PR1 5PQ
Fax: 01772 798319
© 2005 Tetrad plc. All rights reserved.
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